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Main Web>PlmHome>PlmScenarioProductChangeOwnerassignsChangeRequesttoProductContext (18 Aug 2011, GrayBachelor) (raw view)

-- Main.GrayBachelor - 18 Aug 2011
---+++ PLM Scenario 2 (DRAFT)
---++ %BLUE%Product Change Owner assigns a Change Request to a Product Context%ENDCOLOR%

An overview of the scenario is provided here, please access the material below for a more detailed description
---++++++ Business Context

Requests for changes arise from multiple several sources such as

   1 customer request or marketing input (requests
   1 internal feedback from quality assessment
   1 analysis of product field problems

Typically these requests need to be prioritised, analysed, fltered by impact, grouped or recast in some way to be considered as a candidate for a significant product change. We will consider here the scenario where a request for change is significant enough to be visible to a product level responsible for change handling, in some organisations this may be a Product Change manager or Project Manager or Senior Systems Engineer. This scenario comes to life when a Change Request needs to be assigned to a relevant product context

Today stakeholder experience delays, wasted effort, actual errors or lost opportunity from the incorrect assignment of changes request to products. Change requests may be overlooked and emerge late in the lifecycle, decisions about change and design implementation made need to be redone when all changes are uncovered. Resources may be missing based upon estimation and hence shortfal or incorrect assignment. Customer may experience delays and excess cost from late fixes or improvements.

Typical improvement goals are to increase responsiveness, reduce cost & waste and to reduce the cost of managing complexity. Examples of control measure are

   1 Accuracy of 1st time product assignment
   1 Time to process CR
   1 Rate of unassigned change request handling (clear up

---++++++ Scenario Outline

Understand a CR
<blockquote>Locate change request from notification</blockquote><blockquote>Query CR </blockquote><blockquote> Understand existing product assignment (if any)</blockquote>

Assigning a CR to a product context
<blockquote>Identitfy available product contexts</blockquote><blockquote>Identify versions</blockquote><blockquote>Select versions </blockquote><blockquote>Assocaite product and version with Change Request </blockquote><blockquote>Optionally assign responsibles</blockquote><blockquote>Optional notify responsibles </blockquote>

Optionally assign Requirements to the Change Request and its Product Context
<blockquote>Locate relevant requirements or or requirement collection (views)</blockquote><blockquote>Select requirement or requirement collection</blockquote><blockquote>Identify versions </blockquote><blockquote>Select versions </blockquote><blockquote>Assocaite requirement or requirements collection version with Change Request </blockquote><blockquote>Optionally assign responsibles</blockquote><blockquote>Optional notify responsibles </blockquote>

Optionally assign additional configurations (views) to the Change Request and its Product Context
<blockquote>Add selected to change request as solution</blockquote><blockquote>Locate relevant related configurations (views) e.g. implementations</blockquote><blockquote>Select configurations</blockquote><blockquote>Identify versions</blockquote><blockquote>Select versions</blockquote><blockquote>Associate configuration version with Change Request</blockquote><blockquote>Optionally assign responsibles</blockquote><blockquote>Optional notify responsibles</blockquote>

Attachments

Topic attachments
I	Attachment	Action	Size	Date	Who	Comment
pdf	OSLC_PLM_Scenario_summary_V0.3_extract_2.pdf	manage	54.4 K	18 Aug 2011 - 16:38	GrayBachelor	Includes more workings in lieu of a topcased activity diagram

Topic revision: r2 - 18 Aug 2011 - 16:38:06 - GrayBachelor

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