CM Scenario: Reporting

STATUS: WORKING DRAFT This is a working draft of the scenario. It's contents are expected to change.

This scenario focuses on the needs of consumers that retrieve change request data (query) and need to map or correlate the responses into a single data model in a data warehouse.

Scenario

Gather metadata about change request data being collected:

Facilitate query building and results mapping

• Alternative: leverge existing queries (service provider pre-defined queries)

Gather initial set of change request data to prime the data warehouse:

Facilitate efficient retrieval of a bulk of data

Gather periodic updates to change request data to keep data warehouse current:

Facilitate efficient queries for only changed data

Pre-conditions:

Post-conditions:

Alternatives:

Resources

• CM system
• Reporting system

References

1. AssessScenario
2. MetricsUseCases
3. CmScenariosReportingAssess